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Policies  

Shipping Policy

United States Orders
We strive to ship your order within 1 business day after receiving and verifying your order and payment information. Generally, this means your order is packed and shipped to you within 24 hours (excluding weekends) after we receive your order. Delays can occur if we need to investigate mistakes made during the Checkout Process or any other irregularity. To avoid delays, please be sure to carefully complete and confirm the accuracy of the information you enter during our on-line Checkout process before submitting your order. If you have any questions, feel free to contact us by
clicking here
or by writing to us at:

The Silver Lining Boutique
22nd. Street & Highway 101
Florence, Oregon 97453
United States of America
Phone: 541-997-2440 or 888-758-8904
Fax: 541-997-2440
email: sales@silverliningboutique.com

The Silver Lining Boutique has partnered with a few select carriers to minimize shipping rates and best serve you. Shipping rates and delivery time vary depending on the shipping method selected, the weight (or equivalent volumetric weight, in case of oversized items) of the items being purchased and on the destination of the order package.

To find out shipping rates for an order that you are about to place, you need to proceed for checkout, where you will need to specify shipping information, based on which various shipping options will be displayed. The option you choose will determine the shipping charges, which will be displayed separately at the order confirmation page.

Please keep in mind that all delivery estimates are just that, estimates. Because actual delivery times are subject to various factors beyond our control, such as adverse weather conditions and other carrier delays, Snowgoddess cannot guarantee your package will arrive within the estimated delivery time. If time is critical and you need your items by a specified date, we recommend choosing a shipping method that provides at least a 2-business day cushion period to account for unforeseen delivery problems. Please note that UPS 3-Business Day Select service is not a guaranteed service. If you are still undecided about which shipping option is right for your order, please write to us by clicking here or by writing to us at:

The Silver Lining Boutique
22nd. Street & Highway 101
Florence
Oregon 97453
United States of America
Phone: 541-997-2440 or 888-758-8904
Fax: 541-997-2440
email:
sales@silverliningboutique.com

International Orders
Please contact us prior to placing any order that requires international shipping to arrange for specific shipping details including tariffs, wharfage and customs requirements.  We generally utilize DHL as our international shipping company unless the customer prefers a different carrier.

IMPORTANT: ALL DELIVERY ESTIMATES BEGIN ON THE DAY YOUR ORDER IS SHIPPED (typically within 1 business day after receiving your order) AND EXCLUDE WEEKENDS AND SHIPPING HOLIDAYS; FOR EXAMPLE, ABSENT A SHIPPING HOLIDAY, A 3-BUSINESS DAY SELECT ORDER PLACED ON WEDNESDAY AND SHIPPED ON THURSDAY WILL ARRIVE THE FOLLOWING TUESDAY.

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